This page explains what information the school keeps about members, families and people who contact us, why we keep it, and the choices you have.
What we collect
- Contact details: name, email, phone number and address, for the member and for the parent or guardian who pays.
- Training records: date of birth, program, belt and stripe progress, class attendance and check-ins.
- Waiver and safety details: emergency contacts, and any medical notes you choose to share on the waiver.
- Photos: a profile photo used to recognize members at check-in, if one is added.
- Messages: texts and emails you send the school, and our replies.
- Payments: your plan, invoices and payment history. Card and bank details are entered directly with our payment processor, Stripe. The school never sees or stores your full card number.
Why we use it
- To run your membership: enroll, bill, check in, track progress and schedule belt exams.
- To contact you about classes, your account, schedule changes and events.
- To keep students safe, including reaching emergency contacts.
- To send news and offers, unless you opt out.
We do not sell your information.
Children
Many of our students are children. A parent or guardian provides and manages a child's information, signs the waiver and agreement for them, and can ask to see, correct or delete it at any time. We do not knowingly collect information directly from children under 13 without a parent or guardian's consent.
Who we share it with
Only the service providers we need to run the school, each using it only to provide their service to us:
- Stripe, to take payments.
- Twilio and similar text-message providers, to send and receive texts.
- Resend, to send and receive email.
- Amazon Web Services, which hosts our systems.
- Google, for staff sign-in.
- Anthropic, an AI service that helps staff draft replies and summaries. It does not use your information to train its models.
We may also share information when the law requires it, or to protect someone's safety.
Texts and emails
Reply STOP to any text to stop receiving texts from us, or HELP for help. Message and data rates may apply. Every marketing email has an unsubscribe link. We may still contact you about your account and billing.
How we protect it
Information is sent over encrypted connections. Staff see only what their role needs, and sign in with their own accounts. Signed agreements and waivers are kept with a record of when and how they were signed.
How long we keep it
We keep member records while you train with us, and afterward for as long as billing, tax and legal reasons require. Signed waivers and agreements are kept as legal records.
Your choices
You can ask us for a copy of your information or your child's, ask us to correct it, or ask us to delete it where we are not required to keep it. Email us or ask at the front desk.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Questions about this page go to the school at . You can also ask in person at the front desk.